Conflict Resolution Strategies
Conflict is essential in any project and more so in a team setting where personalities, opinions and working styles vary. Conflict management is essential as a project manager in order to have a harmonious and productive team. Listed below are some of the conflict resolution strategies that can be used to address and resolve the conflict in a manner that will be beneficial to the project and does not disrupt the dynamics of the team. 1)Win-Win (collaborative) Strategy. This approach aims at seeking a solution that can please everyone involved so that cooperation is enhanced instead of rivalry. It is commonly called a win-win approach. How it Works: • The parties work together in order to find out the root causes of the conflict. A solution is formulated that takes into consideration the needs and concerns of all the people so that no one feels that he or she is excluded. The process focuses on problem-solving, active listening and open communication. When to Use: • When there is a...